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Optical character recognition (OCR) is in every cloud platform and AI solution today—or so the vendors would like you to believe. The technology, after all, isn’t new. Since the 1970s, OCR has been used to digitize books and printed forms. Today, it’s marketed as a built-in feature in everything from scanners to automation tools.
But modern document processing is a different beast. Real-world use cases demand OCR that can handle handwriting, tables, multi-language text, and messy, unstructured scans. AI has taken OCR to new heights, yet not all solutions can keep the promises they make.
For developers, the differences between OCR solutions really matter. Choosing the wrong one means hours spent debugging edge cases, writing custom fixes, or manually cleaning up bad output.
The right OCR, on the other hand, delivers clean, structured results you can trust, freeing you up to focus on building features and scaling your product or automation workflow. Here are the features to look for:
Real business documents are messy. Charts, multi-column layouts, scanned forms, and scribbled invoices are all fair game. If your OCR can’t make sense of that structure, you’re left cleaning up the output by hand. That defeats the whole point of automation. Look for an option trained to handle these complexities so you get cleaner data at the get-go and fewer headaches down the line.
Even small data extraction errors can trigger compliance issues or force costly manual fixes. To be worth the investment, your OCR needs to deliver consistent reliability and precision. In practice, that usually means leaning toward commercial solutions, which are continuously updated and better supported—and away from open-source tools, which often struggle with handwriting, rotated text, or complex layouts.
Reliability isn’t just about how well an OCR solution works today, but about whether it keeps working tomorrow. For long-term projects, choose a solution that’s actively maintained and continuously improved—typically by commercial OCR vendors. Open-source tools can be risky, since critical fixes or upgrades might never come. If business-critical automation flows come to a production stop, you don’t want to be left alone trying to fix it.
General-purpose AI tools—like GPT-4.5—might seem like they can do it all, but they’re not reliable for core OCR tasks. Large language models (LLMs) can skip important content, hallucinate data, and do not deliver consistent results—and are also slower and more expensive to run than purpose-built OCR.
Quality software development kits (SDKs), well-documented APIs, clear guides—and, ideally, a sandbox or trial environment—go a long way in letting you speed up development without jumping through hoops. And once you're live, access to responsive technical support and an active developer community is a big help.
Make sure you consider the complete, long-term cost of your OCR solution. Some options may look cheap upfront but get expensive fast when every feature is priced separately. Choose a provider with transparent, pay-as-you-go pricing that scales with your needs.
Despite the flood of OCR options out there, finding one that checks all the right boxes is still surprisingly hard. That’s why we built ABBYY’s Document AI API: a next-gen OCR service that goes far beyond basic text recognition.
At its core, ABBYY’s API extracts text. But it’s also part of a smarter document processing platform that adds structure, context, and intelligence to that raw output. Here’s what sets it apart:
Choosing the right OCR solution comes down to what your work demands: accuracy, scalability, affordability, and dependable developer support. ABBYY’s new Document AI API checks every box. Plus, this technology is simply more consistent and precise than its competitors. If you need serious document processing, it’s the tool to trust.
If you’d like to give ABBYY’s API a try, join the waitlist to access our technical preview. See firsthand how ABBYY’s API makes document processing smarter, faster, and a whole lot easier.