ABBYY

Business process outsourcing (BPO)

Automate processes intelligently with ABBYY AI

Provide powerful intelligent automation solutions that streamline processes, increase accuracy, and help you scale with ease.
bpo-visual

Automate the processing of complex documents and ramp up operational efficiency

From seasonal workload spikes to multilingual client requests, business process outsourcing (BPO) providers handle complex demands on a daily basis. Handling both structured and unstructured documents that range from invoices to electronic health records—while meeting client expectations for speed and accuracy—is no easy task. You need a strategic approach to improving your processes and the documents that drive them.

ABBYY helps BPOs improve data quality, expedite document processing, and respond faster to client needs—all while lowering costs. With process intelligence, we give you a clear understanding of your existing processes to spot any bottlenecks and opportunities for improvement. With our AI-driven intelligent document processing (IDP) solutions, you can automate document workflows end-to-end, including those with complex documents and industry-specific requirements—and deliver exceptional results.

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Redefine what exceptional service means for your clients

Eliminate manual processes
Capture, extract, and deliver process-ready information from documents —no human intervention necessary.
Pinpoint the ideal steps to automate
Let process mining technology evaluate key workflows to find where automation and intelligent document processing (IDP) can make the biggest impact.
Boost the power of robotic process automation
Apply optical character recognition (OCR), machine learning, and AI to make RPA and business process management (BPM) applications smarter, faster, and more effective.
Visualize processes in near real-time
Recreate your end-to-end workflows to uncover bottlenecks or slowdowns. Simulate changes to test potential improvements.
Capture content from any document, anywhere
Automatically extract all types of text, including machine print and handwriting in over 200 languages, from even the most complex documents to minimize process friction.
Access customized document processing models
Take advantage of pre-trained, ready-to-use document models created for specific industries and processes—no coding necessary.
Lower costs
Optimize your workflows and reduce operational expenses by minimizing manual intervention across your processes.
Keep sensitive data secure
Trace and audit data collection to comply with regulations like GDPR and HIPAA.
Consistently deliver on service level agreements
Get cleaner, more accurate data from your documents to speed up processing, respond faster, and meet SLAs.
Brochure
Product Brochure

ABBYY Timeline

Explore our comprehensive process intelligence solution, including process mining, task mining, process monitoring, prediction, and simulation–and unlock new opportunities for automation.

Download brochure
Brochure
Product Brochure

ABBYY FlexiCapture for Invoices – Streamline Accounts Payable with Turnkey Invoice Processing

Make accounts payable workflows sing by automating and optimizing invoice processing to slash costs and boost productivity.

Download brochure
Brochure
Product Brochure

ABBYY Timeline

Explore our comprehensive process intelligence solution, including process mining, task mining, process monitoring, prediction, and simulation–and unlock new opportunities for automation.

Download brochure
Brochure
Product Brochure

ABBYY FlexiCapture for Invoices – Streamline Accounts Payable with Turnkey Invoice Processing

Make accounts payable workflows sing by automating and optimizing invoice processing to slash costs and boost productivity.

Download brochure

BPO—use cases for ABBYY AI

Transform your documents into assets that power your processes

ABBYY IDP simplifies and streamlines document processing for any industry.
Easy-to-use platforms for business users
Machine learning for continuous improvement
More skills for more document types
Ready-to-use solutions
Intelligent automation-BPO
Costain

Costain

400,000

invoices processed

9 minutes

saved per invoice

80%

straight-through processing

costain-cs
“We’re looking at processing 400,000 invoices through ABBYY IDP. 400,000 invoices, times 9 minutes saved (per invoice processed), is a huge, huge savings for the business, and it is generating an enormous capacity so that our people can add value.”
Report
Report

Q&A on Process Intelligence and the Automation Fabric

Get insights from Forrester Research on process and task mining—and learn how to avoid common pitfalls in process optimization.

Download report
eBook
eBook

Intelligent Invoice Processing That Delivers on Its Promises

Basic invoice automation is no longer enough. Find out what best-in-class AP automation looks like.

Download ebook
White paper
Whitepaper

Process Understanding and Insights with Task and Process Mining

Learn how process understanding empowers you to automate the processes that offer the highest ROI.

Download white paper
Report
Report

Q&A on Process Intelligence and the Automation Fabric

Get insights from Forrester Research on process and task mining—and learn how to avoid common pitfalls in process optimization.

Download report
eBook
eBook

Intelligent Invoice Processing That Delivers on Its Promises

Basic invoice automation is no longer enough. Find out what best-in-class AP automation looks like.

Download ebook
White paper
Whitepaper

Process Understanding and Insights with Task and Process Mining

Learn how process understanding empowers you to automate the processes that offer the highest ROI.

Download white paper

Request a demo today!

Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.

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