ABBYY

IDP Analytics

Advanced business analytics of document-centric workflows

Understand and measure the business value and impact of IDP programs by aligning document workflows with comprehensive process insights.
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Evaluate the operational efficiency of document processing systems

Seamlessly integrate intelligent document processing (IDP) and process intelligence (PI) to create a comprehensive, analytics-driven approach with a unified framework that delivers granular insights into workflow performance and business value. The advanced analytics enable detailed evaluation of IDP workflows, highlighting potential inefficiencies and optimization opportunities to support data-driven decision-making.

IDP Analytics provides a framework for advanced business analytics of document-centric workflows. This solution aligns document workflows with comprehensive process insights to enhance the ability to understand and measure the business value and impact of IDP programs.

Combining IDP with PI delivers improved transparency in document processing operations and supports the strategic goals of enhanced efficiency and value generation across organizational workflows.

  • Advanced analytics: Provides an in-depth analysis of IDP performance and business impact through process intelligence insights.
  • Operational clarity: Identifies inefficiencies and performance gaps within document workflows to facilitate targeted improvements and ROI optimization.
  • Strategic decision support: Delivers actionable insights enabling teams to make informed improvements to processes and resource allocation.
  • Scalable integration: Seamlessly connects with existing business systems to gain insights beyond IDP onto the entire end-to-end process automation.
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How IDP analytics works

  • Visualize in Process AI
  • Configure dashboards
  • Monitor and optimize

Visualize each document workflow in ABBYY Process AI

ABBYY Process AI effortlessly creates a digital twin of your document processing workflows visualizing the individual steps that each document runs through, the duration of each step, unnecessary processing loops or crucial steps being skipped.

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Configure the metrics you want to monitor

Depending on the business goal of your business process automation you can configure the metrics that you want to monitor and optimize – whether it is case duration, cost per invoice processed, or hours spent per case by employees you can configure convenient dashboards – the possibilities for analysis are endless.

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Optimize continuously

Once you have gained a clear understanding of the process, factors that influence it and value delivered it is easy to adjust towards reaching your business goals. Visualizing the end-to-end process being automated, incl. up- and downstream business systems delivers further clarity and optimization opportunities (this capability requires additional license).

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Intelligent document processing pipeline

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Image enhancement
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OCR / ICR
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Human in the loop & continuous learning
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Data output

Document input

Ingest documents from multiple channels—mobile devices, email, shared folders, network scanners, and direct connections to business systems via API or pre-built connectors—ensuring seamless integration into your workflows, no matter how documents enter your organization. This flexibility empowers you to efficiently support diverse business processes, adapting to your specific needs and streamlining operations from every entry point.

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Image enhancement

The quality of document images can vary significantly due to issues like poor lighting and distortions from mobile cameras—or come with multiple auxiliary elements such as patterned backgrounds, protection marks, field markings, lines, and guides that obscure important information.

ABBYY’s AI-powered image enhancement algorithms optimize each image for accurate data extraction. The AI corrects distortions and separates text from the background, cleaning up even the most complex and visually busy documents—such as IDs, birth certificates, and forms—to achieve reliable results and high straight-through processing rates.

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OCR / ICR

AI has transformed the ability to read and interpret content previously deemed impossible to process, dramatically expanding the use cases for automation. ABBYY IDP uses advanced AI-based optical character recognition (OCR) and intelligent character recognition (ICR) technologies to digitize printed and handwritten text, preparing it for further processing. These technologies are able to recognize the logical structure of the whole document, including complex elements such as tables, enabling document classification, data extraction, and high-quality export to digital formats.

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Document classification & assembly

Automate document classification and routing with AI classification models that analyze both text and image features through multimodal learning to recognize and organize documents. Once classified, documents are automatically assigned an AI extraction model for processing. By incorporating human-in-the-loop input, the models learn from user corrections and automatically adjust, continuously improving their performance over time.

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Data extraction & validation

Extract data from structured, semi-structured, or unstructured business documents using advanced AI and machine learning that mimic human understanding. ABBYY IDP reads and understands documents in over 200 languages and effortlessly handles complex tables, handwriting, checkmarks, barcodes, signatures, and more.

Automatic validation cross-checks information against databases and ensures compliance with built-in validation rules. Our low-code design approach gives you the flexibility to use pre-trained models available in the ABBYY Marketplace, tweak these ready-to-use models for the unique needs of your organization, or train custom models tailored to your specific documents.

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Human in the Loop (HITL) & continuous learning

Keep refining your processes through human-in-the-loop (HITL) review, which lets subject matter experts step in to manually check and correct document classes as well as extracted data through a convenient interface. This optional step is crucial when 100% accuracy is required or when a document doesn’t meet the specific validation rules established for each AI model. Each time a correction is made, the AI models improve through continuous learning and get more accurate.

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Quality analytics

The advanced quality analytics provided by ABBYY Document AI provide a clear understanding of your document processing performance and track improvements in straight-through processing rates over time. With actionable insights and tailored recommendations, you can pinpoint the root causes of problems and take effective actions to improve data extraction quality of the models for superior business outcomes within your IDP workflow.

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Data output

ABBYY Document AI automatically exports data in the required format to meet your needs—whether JSON, CSV, XML, or others. The data is then sent seamlessly to your automation systems and business applications through simple REST API or pre-built connectors into your downstream processes.

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Deepen your understanding of IDP analytics

Checklist
Demo

Using performance insights to optimize and expand IDP automation

Gain operational intelligence through advanced, actionable insights.

Watch demo
Webpage
Blog

What Is Business Process Analysis: A Step-By-Step Guide

Businesses run on processes, but when workflows are disorganized or overly complex, inefficiencies lead to missed deadlines, higher labor costs, and customer dissatisfaction.

Read the article
Webpage
Blog

What Is Process Intelligence?

In the current competitive business environment, streamlining and optimizing business processes is crucial for an organization's success and long-term advantage.

Read the article
Checklist
Demo

Using performance insights to optimize and expand IDP automation

Gain operational intelligence through advanced, actionable insights.

Watch demo
Webpage
Blog

What Is Business Process Analysis: A Step-By-Step Guide

Businesses run on processes, but when workflows are disorganized or overly complex, inefficiencies lead to missed deadlines, higher labor costs, and customer dissatisfaction.

Read the article
Webpage
Blog

What Is Process Intelligence?

In the current competitive business environment, streamlining and optimizing business processes is crucial for an organization's success and long-term advantage.

Read the article

Request a demo today!

Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.

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